Improve your Say:Do ratio

Do you need to improve your say/do ratio?  Initially you might think you can only work on the denominator to raise your average, but actually you should work on improving both your ‘say’ and your ‘do’…

How to improve your “SAY”:
> Write the plan down, share the plan.
> When you change the plan, tell your team about it, and explain why!!

How to improve your “DO”:
> Consider whether you are focused on the critical few or whether you are trying to boil the ocean.
> Re-evaluate your overall leadership process.  Yes, leadership is a process – meaning that you can practice it in a consistent, repeatable, sustainable fashion.  More to come on that.

The application is the same in both business and personal:
> Identify your key stakeholders… Who are the people that you regularly make commitments to… your team members?  Your family?  Your friends?  Yourself?
> Explain the concept of say/do ratio to these stakeholders and ask them to help you get better… By making your goal public, you will hold yourself to a higher standard & you will be inviting others to do the same for you!

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One Response to Improve your Say:Do ratio

  1. Toby Joplin says:

    Well said! Say:Do is the #1 criteria that I use in evaluating ANY business relationship. I would rather have a potential $100,000 customer with a high Say:Do Ratio than a potential $1,000,000 customer with a low Say:Do Ratio. “What you do speaks so loudly that I can’t hear what you say.”

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