Leading with Process Excellence

I think that any organization hoping to grow rapidly must develop its ability to lead with process excellence (PE). These concepts when applied properly can create organizations with fantastic operational rigor & relentless improvement.

There are some stone-simple concepts that underlie all PE tools, approaches, etc. These ideas can be applied very literally in a data-rich environment… but can also be applied conceptually in situations where there isn’t a rich amount of measureable data.

1. “Process” = a series of repeatable, sustainable steps that consistently produce a desired outcome.
2. Everything is a process (Well, almost everything).
3. Process can usually be expressed by the formula Y=f(x1, x2, x3…), where Y is a discrete output & the x’s represent the major (critical few) inputs & process steps.
4. Every process should have a single owner: the person who has authority to approve improvements to the process.

Which leads me to my next point. To be an effective process owner, you need to develop some specific skills… I will chunk these up into a few blog entries, coming soon.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s